Club Administrators are as important as Trainers, Assessors and Facilitators, when it comes to planning and coordinating volunteer training.
This dedicated group of individuals are a vital component in ensuring that training opportunities are available to Members, and fulfill a wider range of supportive functions and duties.
Member Training Portal
The Member Training Portal is designed to allow Members to search for / enrol into courses and complete online learning or (for skills maintenance) theory exam activities. Additional functionality is also being built into a revised (version two) portal to improve its application for course Administrators. These changes will help support courses being appropriately set up to capture the necessary information. View the videos below to learn more:
I want to….
- Register new courses or skills maintenance – Coming soon
- Monitor course enrollments – Coming soon
Members – New Awards
- Search upcoming courses – Coming soon
- Enrol into upcoming courses – Coming soon
- Complete online course learning – Coming soon
- Track progress of ‘My Training’ – Coming soon
- View ‘My Results’ (New awards) – Coming soon
Members – Skills Maintenance
- Search upcoming skills maintenance options – Coming soon
- Enrol into upcoming skills maintenance – Coming soon
- Complete online skills maintenance exam – Coming soon
- View ‘My Results’ (Skills maintenance) – Coming soon
Outstanding Awards are awards which are not able to be issued, due to insufficient evidence (e.g. missing signatures, missing assessment materials). This essentially creates a situation where the issuance of one or more awards needs to be delayed, whilst the evidence is obtained.
Due to the importance of providing awards to Members in a timely manner a process is in place to support the management of outstanding awards. The process is based around an ‘F29 – Course Evidence Request Form’ and a summary register of all Outstanding Awards. The process is summarised below.
- 1. On receipt of any course evidence requiring attention, a F29 form will be completed by the training team
- 2. The F29 will provide information on the specific course and the additional evidence required
- 3. The completed F29 will be emailed to the:
– a. Course Trainers / Assessors / Facilitators
– b. Host club Chief Instructor
– c. Host club President
– d. Area Training and Assessment Officer
- 4. Once sent, the training team and club personnel will work to resolve the outstanding matters
- 5. Once outstanding evidence is provided, the awards will be issued to the Members by State Office
- 6. A summary of each F29 will be included in an overall ‘Outstanding Awards Register’ for each club
- 7. The register will be emailed on a monthly basis to:
– a. Chief Instructors
– b. Club Presidents
– c. Area Training and Assessment Officers
– d. Committee of Training and Assessment
The objective is to support clubs in following up outstanding awards and ensuring that information is clearly communicated and award processing is accurate, compliant and timely.
Partnerships between schools and clubs are a key component of volunteer training. They offer a unique opportunity for local engagement and which can jointly benefit the school, the participants and the club. To support in the ongoing success and delivery of training from clubs to schools, a simple memorandum of understanding template has been developed.