Club Administrators are as important as Trainers, Assessors and Facilitators, when it comes to planning and coordinating volunteer training.
This dedicated group of individuals are a vital component in ensuring that training opportunities are available to Members, and fulfill a wider range of supportive functions and duties.
Member Training Portal
The Member Training Portal is designed to allow Members to search for / enrol into courses and complete online learning or (for skills maintenance) theory exam activities. Additional functionality is also being built into a revised (version two) portal to improve its application for course Administrators. These changes will help support courses being appropriately set up to capture the necessary information. View the videos below to learn more:
I want to….
- Register new courses or skills maintenance – Coming soon
- Monitor course enrollments – Coming soon
Members – New Awards
- Search upcoming courses – Coming soon
- Enrol into upcoming courses – Coming soon
- Complete online course learning – Coming soon
- Track progress of ‘My Training’ – Coming soon
- View ‘My Results’ – Coming soon
Members – Skills Maintenance
- Search upcoming skills maintenance options – Coming soon
- Enrol into upcoming skills maintenance – Coming soon
- Complete online skills maintenance exam – Coming soon
- View ‘My Results’ – Coming soon
Outstanding Awards are training awards which are not able to be issued, due to insufficient evidence. The insufficient evidence (e.g. missing signatures, missing assessment materials) essentially creates a situation where the issuance of the award is delayed, whilst the additional evidence is sought.
Outstanding Awards can cause challenges for Members who require them for club, work or school obligations and there is the opportunity to be more responsive and transparent in this area. Due to the importance of providing awards to Members in a timely manner a revised process has been drafted. The revised process is based around an ‘F29 – Course Evidence Request Form’ and a summary register of all Outstanding Awards. The process is detailed below.
1. On receipt of any training course resource requiring additional information, a standard template (F29) will be completed by the volunteer training team
2. The template will provide information on the course in question and the additional evidence required
3. The completed template will be emailed to:
a. The course Trainers / Assessors / Facilitators
b. The host club Chief Instructor
c. The host club President
d. The Area Training and Assessment Officer
4. Once sent, the State Office staff and Club personnel will work to resolve the outstanding evidence challenges
5. Once outstanding evidence is provided, the awards will be issued to the Members by State Office
6. A summary of the information will be added to an overall ‘Outstanding Awards Register’
7. The register (an excel document) will be will be emailed on a monthly basis to:
a. Chief Instructors
b. Club Presidents
c. Area Training and Assessment Officer
d. The Training and Assessment Volunteer Executive
The intention of the revised process is to support clubs in following up on outstanding awards, ensure records on outstanding awards are clearly communicated (accurate and timely) and that member awards are processed in a timely manner.
Partnerships between schools and clubs are a key component of volunteer training. They offer a unique opportunity for local engagement and which can jointly benefit the school, the participants and the club. To support in the ongoing success and delivery of training from clubs to schools, a simple memorandum of understanding template has been developed.