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Lifesaving Capability and Resourcing Review (LCaRR)

Life Saving Victoria is the peak water safety agency in Victoria. It was established in 2002, through the merger of the Royal Life Saving Society Australia Victoria Branch (est. 1904) and Surf Life Saving Victoria (est. 1947).

Since the establishment of Life Saving Victoria, there has been significant change across the community, government and volunteering landscape in Victoria. Because of these changes, the Life Saving Victoria board determined that a wide-ranging review of lifesaving capability and resourcing was required.

The review will determine how Life Saving Victoria should evolve to meet the changing needs of community, government and our volunteers. All the while, working towards our mission to prevent aquatic related death and injury, and our vision that all communities will learn water safety, swimming and resuscitation, and be provided with safe beaches, water environments and aquatic venues.

The Risk and Research services team at Life Saving Victoria has been commissioned to lead this review.

Key areas of the review

The review will address three key areas:

  1. Community and government expectations and opportunities for lifesaving services
  2. Volunteer membership engagement and sustainability in lifesaving services
  3. Operational challenges and opportunities in lifesaving services
What is the purpose of member involvement?

Life Saving Victoria recognises the need to engage, prepare and utilise its volunteer membership as they move through key stages of life. Life Saving Victoria requires assistance from Clubs and members to determine:

  • The demographic characteristics of our volunteer members.
  • What our volunteer members want to do, where and when.
  • How we attract the people we need, equip them and retain them.
What does participation involve?
Volunteer census

All members will be asked to complete the volunteer census so Life Saving Victoria can gain an accurate understanding of member demographics. Members will receive an email and text from Life Saving Victoria with a link to their SurfGuard profile and asked update their details.

Further involvement

For members who would like to be involved further in the review there will be an opportunity to complete an online survey and participate in a focus group. These will focus on reasons for volunteering, potential barriers faced, further opportunities in lifesaving, feedback on service provision in Victoria and any areas for improvement. Information gained will assist with retention and recruitment strategies along with lifesaving service provision strategic development.

Online survey

The online survey will take approximately 10-15 minutes to complete.
To help encourage member involvement, LSV is offering 20 members who complete the survey the opportunity to receive a reimbursement of their membership fee for the 2019/20 season. This reimbursement is up to the value of $100.00 and will be drawn at random from those who have completed the survey in full. LSV encourages all clubs to advise their members of this once the survey is released to ensure we have the best possible completion rate.

Please note the follow important points:

  1. Each successful reimbursement will be up to the maximum value of $100.00;
  2. The amount reimbursed to the member will equal the amount for the Membership Fee ONLY and not any additional fees;
  3. Each reimbursement is only for one (1) individual membership for the 2019/20 season to a single Club. Reimbursements will not be attributed across group memberships and/or Clubs;
  4. Once a member is deemed successful, they will receive an email asking them to submit their receipt, along with their bank account details, clearly showing:
    1. Amount paid for the membership;
    2. Which club it was paid too; and
    3. The date at which this was paid on.
  5. Following submission, LSV will reimburse the successful member within 2 weeks of all details
    being submitted.
Focus groups

A series of focus groups were conducted at various clubs around Victoria in August and September 2019.

What happens to information gained?

All information collected will be anonymous. Only the researchers from Risk and Research at Life Saving Victoria will have access to the data.

Arrangements have been made to protect the confidentiality of the data, subject to legal limitations. The data will be de-identified before being analysed, and no identifying information will be used in any publications arising from the review. Only aggregated results will be reported.

Who should you contact for further information?

For further information about the lifesaving capability and resourcing review, or to discuss your involvement, please contact a member of Life Saving Victoria’s Risk and Research team via email: lcarr@lsv.com.au

Read the LCARR executive summary here
Read the complete LCARR report here