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NEW OPPORTUNITIES

Current Vacancies

Complaints Handling Coordinator

An opportunity exists for a skilled and knowledgeable Complaints Handling professional to join our Governance team and provide triage, coordination and support for member protection related matters.

The Complaints Handling Coordinator will be responsible for providing, managing and overseeing the day to day operation and administration of the LSV Complaints Handling System and Member to Member Issues (Member Protection).

This role will work closely with the Governance Specialist, and is intended to act as the triage, and primary interface, for all incoming and ongoing matters concerning member protection.

You will coordinate the resolution of all complaints, from receipt to finalisation and all incidental actions, in a timely, fair and proper manner. You will ensure compliance with the Member Protection Policy / Process, Grievance Procedures and all other related policy and procedures.

We seek a professional with demonstrated experience in a similar role/function, preferably with some exposure to a member-based organisation.  You will have strong experience in complaints handling and conflict management, including managing the complaints handling process from start to end in a timely, fair and proper manner.

You will have strong stakeholder management skills with excellent communication, organisation, time management and case management skills.  You will be a positive and personable communicator with the ability to troubleshoot, solutions orientated and a can do attitude.

It will be critical to have a strong understanding and respect for privacy, confidentiality and data security, alongside with good emotional maturity and sensitivity.   You will have some flexibility, with the ability to travel regionally as required.

This is a part-time (flexible) / fixed term role and may be located either Port Melbourne or remotely.

Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, great office amenities and facilities.

LSV Position Description – Complaints Handing Coordinator

For further information please contact Hiring Manager Greg Seeto on 9676 6935 or  greg.seeto@lsv.com.au

To be considered for this position, please forward your application with a covering letter, ensuring you address the key role criteria to: Recruitment Manager via email to recruitment@lsv.com.au 

Applications close 26th December 2019

 

 Trainer – Marine License (EOI)

LSV is inviting expressions of interest (EOI) for Trainers in Marine License.

LSV are in the process of applying to becoming an ‘Approved Training Provider (ATP)’ for the Marine License (and PWC endorsement) training course. The application is to Marine Safety Victoria (MSV), who are the responsible authority in this area.

Becoming an ATP will enable LSV to:

  • Deliver the marine license course a fee for service
  • Deliver the course to eligible Members at no cost

As part of the application process, we are calling for expressions of interest for persons wishing to deliver the course.

The course is classroom based (4 hours).

Delivery will occur as part of the Public Training team under a casual ‘Training Officer’ employment contract.

The role of the Trainer is to oversee the training delivery and assessment activities.

To be eligible, Members must;

  • Hold a current Cert IV TAE 40116
  • Hold a current Victorian driving license
  • Hold a current Victorian marine license (and PWC endorsement)
  • Hold a current working with children check
  • Be prepared to sign a standard MSV Deed of Confidentiality
  • Be prepared to undertake continuous professional development

For further information or to apply, please send a CV, along with evidence of your Cert IV, License (car, marine and PWC) to recruitment@lsv.com.au for consideration.

Applications close 26th December 2019

 

Volunteer Support Officer (VSO) – Volunteer Training

An exciting opportunity exists for a highly motivated Trainer with development experience to join our dedicated team.  You will have outstanding people skills, advanced training skills, with exceptional presentation skills, enthusiasm and passion for education

The VSO – Volunteer Training will support, develop and maintain Life Saving Victoria’s (LSV) organisational Training standards and policies within Life Saving Clubs across Victoria, through the provision of training delivery, support, supervision and mentoring.

The role will foster a collaborative relationship between Clubs, Area Training and Assessment Officers, State Officers and Training and Assessment Executive, whilst adhering to pre-determined principles for Volunteer Training.

You will be responsible for providing expertise, identifying and supporting Training and Assessment development opportunities within Life Saving Clubs, ensuring capability in the facilitating of courses, programs and workshops, as required.

Joining the Volunteer Training team, the successful candidate will have a focus on delivering high quality outcomes in a timely manner for our Clubs and Volunteers, whilst ensure best practice and compliance.

This position will ideally suit a training professional with good understanding of Vocational Education and Training.  You will have previous demonstrated experience in support and/or development in training and assessment capability building.

Must have Certificate IV in Training and Assessment (TAE40116) and the ability to maintain current relevant qualifications and professional development evidence in line with ASQA / VET requirements and LSV structures.

Previous experience in a member based organisation preferred and a real want to support and make a difference.   Some regional travel will be required.

This is a full time / fixed term role

Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, great office amenities and facilities.

LSV Position Description – Volunteer Support Officer – Volunteer Training

For further information please contact Hiring Manager Micah Spedding on 9676 6933 or  micah.spedding@lsv.com.au

To be considered for this position, please forward your application with a covering letter, ensuring you address the key role criteria to: Recruitment Manager via email to recruitment@lsv.com.au 

Applications close 26th December 2019

Trainer & Assessor

An opportunity exists for a highly motivated individual to join the Life Saving Victoria as a Trainer and Assessor.  We seek a training professional with exceptional presentation skillsenthusiasm and passion for education to join our dedicated team. 

Life Saving Victoria is Victoria’s peak Water safety and Lifesaving organisation with 57 Clubs across the state, supporting more than 35,000 volunteer members, servicing the Victorian community. Its mission is to prevent aquatic related death and injury across all Victorian communities. We strive to provide all Victorians with skills in water safety, swimming and resuscitation, along with access to safe beaches, inland water environments and aquatic venues. 

LSV is a nationally recognised Registered Training Organisation (RTO) delivering training and assessment to a wide range of client groups located across regional and metropolitan areas. LSV delivers a selection of short courses focusing predominantly on first aid, emergency response and water safety across the state both in metro Melbourne and regionally. Included in the courses currently offered by LSV is both accredited and non-accredited training. 

We seek the services of a personable and passionate?trainer,?who makes training interesting for learners, to join our dedicated team delivering short courses both accredited and non-accredited, focusing predominantly on first aid, emergency response and water safety.

Ideal candidates: we seek a training professional with exceptional presentation skills and demonstrated experience. You will enjoy working with a diverse client base with a passion to educate in these important life skills. 

Specific requirements: must have Certificate IV in Training and Assessment (TAE40116 or equivalent) and the ability to maintain current relevant qualifications and professional development evidence in line with ASQA / VET requirements and LSV structures. 

Vocational specialties: One or more of the following; 

  • SISSS00111 Pool Lifeguard 
  • HLTAID006 Advanced First Aid 
  • Inland Waterways Life Saving Certificate or equivalent nationally recognized qualification(s) 
  • Surf / Beach Bronze Medallion or Community Surf Lifesaving Certificate 

Personal attributes: demonstrated ability to deliver excellent customer service and to overcome obstacles and ‘make things happen’. You will be flexible, be able to co-ordinate on the run to get the best outcomes for your clients.  You will be detail orientated and able to work to deadlines. You will be a team player with a friendly demeanor. 

Communication skills: sound communication, including well-developed written and oral skills. You will have the ability to communicate effectively to a variety of stakeholders including clients, compliance team and internal teams. 

The successful applicants will need to demonstrate success in delivering training and assessment in the suite of short courses LSV provides and a track record of maintaining accurate and timely records.

This is a 12-month fixed-term / fulltime position. 

Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, great office amenities and facilities, based on the beach in Port Melbourne. 

Position Description

For further information please contact Hiring Manager Erin Collins on 9676 6955 or  erin.collins@lsv.com.au

To be considered for this position, please forward your application with a covering letter, ensuring you address the key role criteria to: Recruitment Manager via email to recruitment@lsv.com.au 

 

Driver / Owner Drivers (casual/contractor)

An opportunity exists motivated and energetic individuals, with great customer services skills to join the Life Saving Victoria team as Driver / Owner Drivers (casual/contractor) for the peak Summer period.

You will become part of a small pool of drivers supporting our Supply Chain Team to deliver equipment and craft across the state to our staff, volunteers and clients.

We are seeking self-motivated and enthusiastic individuals to join our team to assist with delivery of to aquatic facilities, schools and Life Saving Clubs both metro and regionally.

You will be proactive thinker who enjoys working in a team environment, you will possess good customer service skills, excellent communication skills and strong attention to detail and quality. Some basic understanding lifesaving and/or of the aquatics industry would be advantageous.

The be a successful applicant will have good driving record and a flexible, “can do” attitude.  Current Victorian Driver’s License and a Working with Children Check or the ability to obtain one is essential.

You will have a level of fitness to load and unload deliveries with some flexibility for deliveries Mon – Sun, on a non regular basis.

This would ideally suit a retired or semi retired individuals or those looking for non-regular times/days casual work, located both metro and regionally.

Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a great work environment, and variety.

For further information please contact Emma Atkins – General Manager – People on 9676 6912 or emma.atkins@lsv.com.au

Applications close 26th December 2019

To be considered for this position, please forward your application with a covering letter, ensuring you address the key criteria to:  Recruitment Manager via email to: recruitment@lsv.com.au

Trainers & Assessors (Pool Lifeguard) – Casual 

TRAINER & ASSESSOR RECRUITMENT METRO & REGIONAL LOCATIONS 

Exciting opportunity exists for a highly motivated and energetic individuals to join Life Saving Victoria in Trainer and Assessors. We seek a training professional with exceptional presentation skills, enthusiasm and passion for education to join our dedicated team 

Life Saving Victoria (LSV) is a nationally recognised Registered Training Organisation (RTO) delivering training and assessment to a wide range of client groups located across regional and metropolitan areas. 

You will be part of a team delivering a selection of short courses both accredited and non-accredited, focusing predominantly on first aid, emergency response and water safety.  We are currently looking for personable and passionate trainers who makes training interesting for learners.  

We have a current intake for casual positions, to join a pool of trainers delivering across the state. Become one of our training team based across the state delivering short courses both metro and regionally. 

Target locations/ regions: 

– Metropolitan Melbourne
– Greater South East Melbourne
– Far North – i.e. Echuca and Shepparton
– Far North East – i.e. Wangaratta, Wodonga,Benalla
– Far West -i.e. Warrnambool, Horsham, Portland
– Far North West – i.e. Mildura, Swan Hill

Ideal candidates: we seek training professionals with exceptional presentation skills and demonstrated experience. You will enjoy working with a diverse client base with a passion to educate in these important life skills. 

Specific requirements: Applicants must have a current Training and Assessment qualification, current vocational qualifications and the ability to maintain current relevant qualifications and professional development evidence in line with ASQA / VET requirements and LSV structures. 

Training and Assessment Qualification:  

– the TAE40116 Certificate IV in Training and Assessment, OR
– the TAE40110 Certificate IV in Training and Assessment, plus:
– either TAELLN411 Address adult language, literacy and numeracy skills, or its successor, or TAELLN401A Address adult language, literacy and numeracy skills, and either TAEASS502 Design and Develop Assessment Tools, or its successor, or
– TAEASS502A Design and Develop Assessment Tools, or TAEASS502B Design and Develop Assessment Tools, OR
– a diploma or higher level qualification in adult education.

Vocational qualifications:  

– SISSS00111 Pool Lifeguard AND
– HLTAID003 Provide First Aid

Personal attributes: demonstrated ability to deliver excellent customer service and to overcome obstacles and ‘make things happen’. You will be flexible, be able to co-ordinate on the run to get the best outcomes for your clients.

Communication skills: Sound communication, including well-developed written and oral skills. You will have the ability to communicate effectively to a variety of stakeholders. 

The successful applicants will need to demonstrate success in delivering training and assessment in the suite of short courses LSV provides and a track record of maintaining accurate and timely records.

Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment.  

For further information please contact Recruitment on 03 9676 6912 or recruitment@lsv.com.au  

To be considered for this position, please forward your application with a covering letter, ensuring you address the key role criteria to: Recruitment Manager via email to recruitment@lsv.com.au 

Receiving Applications Now

 

Volunteer Opportunities

The Membership and Leadership (M&LD) Executive

The Membership and Leadership (M&LD) Executive is currently seeking expressions of interest from experienced and interested members to provide expertise and leadership in two revised portfolios on the MLD Executive for the 2019/20 season and beyond.

Positions Open: Female Leadership Network Coordinator

The Female Leadership Coordinator role is responsible for leading and supporting the coordination of Female Leadership Network (FLN) Panel.  Responsible for the governance portfolio for LSV’s FLN and to be the direct connect into the MLD Executive and MLDC.

The M&LD Executive would request if any suitably qualified members are interested in the positions, to submit an expression of interest by clicking here, by no later than 29th December 2019.

Should you require any further information please do not hesitate to contact Emma Atkins via emma.atkins@lsv.com.au or 9676 6912

Once EOI close, they will be reviewed, and members contacted shortly thereafter.

 About the LSV Female Leadership Network

In June 2013 Life Saving Victoria launched the Female Leadership Network (FLN), with a mission to bring females from all facets of the organisation together to inspire and be inspired. We hoped to encourage a cultural change by championing positive female role models, supporting female leadership and personal development and by providing females an opportunity to network and share.

The FLN is open to all females over 18, including both staff and volunteer members. The FLN continues to grow and provide to the LSV community through keynote sessions, networking events, member training and professional development opportunities. FLN supports state and international scholarships. FLN has an ongoing active online presence through the ‘LSV Female Leadership Network’ Facebook Group.

The inclusion of Male Champions of Change within FLN was in important and essential step in building awareness of gender equality and ensuring a cultural change within Lifesaving. FLN sessions are now attended by male champions of change.

For further details about the FLN: http://lsv.com.au/clubs-members/leadership/female-leadership-network/

 

Industry Opportunities

Check back soon.

Development Opportunities

Blue Connections Session 13; Set & Reset with Dr Mark Connors

Life Saving Victoria is pleased to invite you to Session 13 of Blue Connections LSV’s Networking Series.

Blue Connections has been created to bring together the Aquatic Industry, Volunteer Members, Staff, Emergency Services, Sport & Rec sector and interested Community members to convene together once a month at LSV to network, share and grow thorough interactive workshops.

Blue Connections Session 13: Reflect and Reset

Keynote Speaker: Dr Mark Conner – Leader, Author, Speaker

Date: Wednesday 18th December 2019 @ 6:30pm (for 7:00pm start), LSV State Centre

Cost: $25, Complimentary Beveridge and light refreshments provided on arrival

Session Overview

Join us for an evening of celebration, reflection and networking as we hear from the engaging and accomplished Dr Mark Conner, who will join us to reflect and celebrate the year that was and look to reset for the year ahead at Blue Connections final networking event for 2019!

Mark will guide us through and review the five key habits of healthy living:

  1. Retreat regularly – clarifying our sense of purpose.
  2. Deal with your internal stress – staying free and unstuck in our emotional world.
  3. Keep growing – a commitment to a life of continual improvement.
  4. Build healthy friendships – our relational world.
  5. Keep physically fit – ensuring our health and well-being.

Session Registration: REGISTER HERE 

REGISTRATIONS FOR SESSION 13 CLOSE ON TUESDAY 17th DECEMBER 2019

About Mark Conner

Mark Conner is a gifted leader, author, and speaker who brings a wealth of wisdom and life experience to whatever he engages in. After three decades of leadership in the not-for-profit space, Mark is now giving himself to speaking, training, writing, and coaching others toward greater effectiveness.

Mark has a genuine passion for people and a desire to help them grow and change. He has a Doctorate of Ministry, completing a paper on leadership development and an Associate of Theology both completed in the United States of America. Mark also holds a Master of Arts in Theology and Diploma of Business Management both completed in Melbourne.

Some of Mark’s publications include:

  • Pass the Baton: Leadership Transition
  • Prison Break: Finding Personal Freedom
  • How to Avoid Burnout

Mark lives in Elwood with his wife, Nicole. They have three adult children, three grand-dogs, and one grand-child on the way!

“Self-care is not selfish! And the best gift you can give other people is you being a healthy person.”

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