Sales and Scheduling Officer
LSV is a nationally recognised Registered Training Organisation (RTO) delivering training and assessment to a wide range of client groups located across regional and metropolitan areas.
LSV deliver a selection of short courses focusing predominantly on first aid, emergency response and water safety across the state both in metro Melbourne and regionally. Included in the courses currently offered by LSV is both accredited and non-accredited training.
Life Saving Victoria is Victoria’s peak Water safety and Lifesaving organisation, provide information, advice, guidance and services in risk management and water safety across the various aquatic environments. These services are guided by research and the State’s drowning statistics and are aimed towards contributing to the organisational mission. Amongst these services are safety assessments, mystery visits, communication and education campaigns and industry consultation.
LSV’s mission is to prevent aquatic related death and injury across all Victorian communities. We strive to provide all Victorians with skills in water safety, swimming and resuscitation, along with access to safe beaches, inland water environments and aquatic venues.
The Sales and Scheduling Officer is responsible for supporting the successful delivery of LSV’s public training courses including the administration of all allocated courses. Reporting to the Training Coordinator (Sales and Scheduling) the role is focused on contributing to the customer service, scheduling and administration of accredited and non-accredited water safety and first aid training services.
Ideal candidate: this position would ideally suit an administration professional 2+ years experience in training and vocational education. You will have good people skills and previous experience planning, rostering course schedules. You will enjoy working with a diverse client base with a passion for education and people development.
Specific requirements: You will have strong organisations skills with the ability to anticipate and troubleshoot. You will have a high-level administration skills with the ability to operate in a pressure environment using multiple IT systems and processes. Demonstrated marketing or outbound sales experience would be highly advantageous.
Personal attributes: you will be a team player with a passion for excellent customer service and ability to overcome obstacles and ‘make things happen’. You will be flexible, able to co-ordinate on the run to get the best outcomes for your clients. You will be a team player, with a friendly, positive, ‘can-do’ attitude. Incorporating high attention to details with an exceptional ability to multi-task.
Communication skills: Excellent communication, including well-developed written and oral skills. You will have the ability to communicate effectively to a variety of stakeholders including internal and external stakeholders.
Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, great office amenities and facilities, based on the beach in Port Melbourne.
Applications close 20 April 2021.
To be considered for this position, please forward your application with a covering letter, ensuring you address the key criteria by selecting “Apply”
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